At Israel Crafts, we want your crafting experience to be as enjoyable as possible. We understand that sometimes an item may not be exactly as expected, or may arrive with an issue. Please contact us within 7 days of receiving your order, and we will gladly offer you a full refund.
To request a refund, email us at info@israelcrafts.co.il. You may be requested to return the item; if it is defective, Israel Crafts will pay for return shipping.
If you have any questions about our policy, please don’t hesitate to contact us at info@israelcrafts.co.il.